I am looking for a way to append both CID from the Inbound Route level, as well as the Queue level. I have several different campaigns running which all dump into the same queues that my users login to. I am looking for a way for agents who are logged into multiple queues (billing, sales, support) to have a way to easily recognize not only what type of call it is, but also what source sent the call to them, so that we can better document commission/effectiveness of a particular campaign's advertising.
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